Technology is the enabler for your business strategy

Digital technology continues to transform how customers research and buy, and how organisations like yours operate.

The biggest challenge is making sense of an ever changing digital landscape to know what is most relevant to your business and its customers.

These 3 questions are essential to ask and answer:

What do your customers need and what stops them buying from you?
What budget do you need to enable growth and where do you invest?
Can you achieve this with existing tech or will a replatform increase capability?

As an independent consultant, I have 16+ years’ experience helping clients plan and implement customer and business-centric digital strategies.

I can help you map your digital future, assess your market and create a realistic project plan, then work with you to implement and measure results within an approved framework.

Below are some of the key expert services I’ve provided to organisations including RSPB, The Wine Society, Victoria Beckham, Sage and Rocco Forte Hotels.

DIGITAL STRATEGY

  • Comprehensive market and business analysis (including customer and analytics data)
  • Application of relevant digital trends to your business model and customer set
  • Creation of a realistic prioritised digital roadmap aligned with business goals
  • Operational and resource plan with ROI model.

You can learn more about this digital transformation service here.

ECOMMERCE OPTIMISATION

  • Prioritised set of activities to deliver ecommerce growth
  • Measurement framework and performance benchmarking
  • Customer experience audits and tactical plans to improve online UX
  • Digital marketing strategies for acquisition and retention
  • Ecommerce team resourcing plan aligned with growth targets

ECOMMERCE PLATFORM & PARTNER SELECTION

  • Helping you find the best-fit technology & business partner
  • Proven structured process for evaluating and scoring ecommerce platforms & suppliers
  • Comprehensive ‘total cost of ownership’ cost modelling
  • Due diligence to ensure the decision made has been properly evaluated
  • Project management from end-to-end.

Project experience evaluating Shopify, Magento, Shopware, Episerver, Hybris, IBM, Intershop and Salesforce with a framework that can be applied to any platform evaluation.

Read my helpful guide on understanding how to identify the best platform for your business.

Watch my free 10-part video masterclass series on platform vendor and SI partner selection.

ECOMMERCE MENTORING & TRAINING

  • Helping the business upskill internally, by training and recruitment
  • Connecting digital teams to relevant skilled specialists through our industry connections
  • Providing ongoing digital strategy advice, support and guidance.

Check out the ecommerce training modules I can deliver to help up-skill your business..

I have delivered successful digital strategy projects for clients including RSPB, Victoria Beckham, House of Fraser, The Wine Society and Sage.

I’d love to help you.

To find out more about the digital transformation service and how Digital Juggler can help evolve your digital strategy, please contact James today or say hello on Twitter.