Ecommerce teams often struggle with the best approach for a replatforming project. There are so many variables that it’s hard to know where to start. This is where I help; my approach ensures the project is shaped to your unique requirements and applies a tried & tested framework.
A lack of attention to detail during platform selection will result in your ecommerce platform failing to satisfy business needs, which has the following impact:
I’ll help you understand what resources you need, define a clear RACI to map roles & responsibilities and get the fundamentals of good project governance defined and implemented.
As a starting point, it’s essential you have Board level sponsorship to ensure your project is effectively supported throughout its lifecycle.
My proven platform selection framework ensures you get the right focus. I’m on your side – I want your project to be a huge success, so my experience and energy will help motivate your team.
Below is an outline of the 10-step process that will guide you through the challenges of project set-up, market evaluation and ecommerce vendor selection.
The primary focus when considering a new ecommerce platform is to select the best-fit vendor. Once you have a recommended vendor, you can then evaluate SI implementation partners, if one is required.
Depending on the size and complexity of your project, it sometimes pays to invite vendors to involve a leading SI partner in the vendor selection phase; SIs have experience in delivering multiple projects and can help answer any detailed technical implementation questions, as well as help provide a realistic cost model.
“The structure and rigour that James brought from the outset was invaluable, and gave me complete confidence that no stone would be left unturned throughout the complex process. James provided thorough written documentation every step of the way and always delivered in a very timely manner.”
Rachel Jones, Ecommerce Director, Victoria Beckham
Watch my ecommerce replatforming video series. There are 10 videos and each module is 3-5 minutes long, packed with advice and tips from real-life projects.
Benefit from my experience working with clients including House of Fraser, RSPB, Victoria Beckham, The Wine Society and Zoggs.