Expert Ecommerce Advice For C-Suite / Owners

Leverage 20+ years’ ecommerce experience to help you make effective strategic decisions.

Digital Juggler is a trusted advisor to SME and enterprise leadership teams, distilling extensive ecommerce knowledge into practical solutions to help business leaders plan for and deliver growth.

Whether you need help developing an ecommerce strategy, selecting technology, fixing issues or finding growth opportunities, we’re the partner you need to accelerate decision-making and get things done cost effectively.

Digital Juggler helped us define our Digital Strategy, a project that lasted almost a year. Their approach was structured, thorough & proactive. They did a great job of getting under the skin of the organisation and our customers and worked collaboratively with a cross-functional internal team to guide our strategic thinking.

Nicky Glennon
Head of Web Trading, The Wine Society

Navigate the latest digital trends

  • Learn how to apply relevant trends to your business model
  • Understand what tech you really need
  • Discover what other ecommerce teams are doing

Get practical recommendations

  • Detailed market, customer & competitor analysis
  • Data-driven decision making
  • Proven framework for prioritisation

Improve your cost efficiency

  • Detailed audits to find cost savings
  • Tech stack consolidation for licence fee gains
  • Process efficiency to improve ways of working
  • Increase automation to speed up processes
  • Expert project leadership and management
  • Mentoring to help your team satisfy goals & objectives

Bespoke service

All projects are designed based on your specific business goals, requirements and challenges. We use a proprietary process to build a realistic project plan and scope to satisfy business needs:

  1. Discovery calls / workshops – define goals, success criteria, scope etc.
  2. Project plan – structured approach to delivering the project with milestones and an agreed timeframe
  3. Work streams – how we’ll deliver each work stream, who is involved and key deliverables
  4. Project management – ensuring effective governance and control
  5. Project delivery – fully managed service or advisory role to get things done
  6. Collaboration – working as part of your team to deliver the project to the highest standards
  7. Project sign-off – ensuring your project sponsor is satisfied goals & objectives have been achieved

Discover how Digital Juggler has helped other ecommerce businesses

VisitBritain Ecommerce Training Course

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LeMieux Replatforming Advisory Service

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Dr. Barbara Sturm Ecommerce Replatforming Consultancy

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Director level project leadership

All Client engagements are led by Owner & Director, James Gurd. James has run ecommerce teams as a retail Head of Ecommerce and understands the realities of day-to-day operations.

Confident influencing and collaborating with stakeholders at all levels from the Boardroom to ecommerce assistants, he is focused on achieving the best possible results for your business with the available resources, working with your ecommerce team to find sensible compromises that deliver business and customer value.

Digital Juggler has helped more than 50 different businesses with strategic ecommerce support, advice and guidance

James provided invaluable knowledge and support to our recent project to select a new ecommerce application and SI partner. I have no hesitation in recommending him for his expertise, the focus he had on our needs and his ability to engage effortlessly with stakeholders at all levels of the business.

Matt Rooke, Digitech Director, RHS

Having worked with James for over 18 months, primarily on building out and optimising our remarketing strategy, I couldn’t recommend his services enough. He works fast and delivers results

Jonathan Cummins, Ecommerce Project Manager, Sage

James was fantastic to work with on our project, ensuring he thoroughly understood the audience as well as their knowledge base. He regularly shared updates for us to feedback which made it a very agile process. Many thanks for your hard work!

Suzy Faulkner, Head of Product Development, VisitBritain

The value of an independent ecommerce consultancy

The shift to online is accelerating and digital technology is transforming how customers research and buy, and how businesses like yours operate. The biggest challenge is making sense of an ever changing digital landscape to know what is most relevant to your business and its customers.

James has 20+ years’ experience helping clients plan and implement customer and business-centric ecommerce strategies. He’ll help you answer important questions, including:

  1. What do your customers need and what stops them buying from you?
  2. What are your competitive strengths and weaknesses, and how do you gain an advantage?
  3. What resources do you need to enable growth and where are your key gaps?
  4. Can you achieve this with existing tech or do you need to invest in new tools to increase capability?

Let Digital Juggler help you map your digital future, assess your market and create a realistic project plan, then work with you to implement and measure results within an approved framework.